Next Level Gaming Experience, LLC
Doing Business As: Next Level Gaming & Entertainment Experience
Contact: info@nextlevelgamingfl.com | (407) 602-8811
Website: https://nextlevelgamingfl.com
Effective Date: February 1, 2023
Last Updated: January 1, 2026
Next Level Gaming Experience, LLC (“Company,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, book our services, or otherwise interact with our business.
BY USING OUR SERVICES OR WEBSITE, YOU CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
If you do not agree with this Privacy Policy, do not use our services or website.
2.1 Personal Information
We collect the following personal information:
Contact Information:
Booking Information:
Payment Information:
Communications:
Marketing Preferences:
2.2 Automatically Collected Information
When you visit our website, we automatically collect:
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and deliver targeted advertising. You may disable cookies through your browser settings; however, some website features may not function properly.
2.4 Information from Third Parties
We may receive information from:
We use your information for the following purposes:
Service Delivery:
Payment Processing:
Marketing and Communications:
Business Operations:
Legal Compliance:
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
Service Providers:
We share information with third-party service providers who perform services on our behalf, including:
These service providers are contractually obligated to protect your information and may only use it to provide services to us.
Business Transfers:
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.
Legal Requirements:
We may disclose your information if required by law, court order, subpoena, or government request, or to protect our rights, property, safety, or the rights of others.
With Your Consent:
We may share your information with third parties when you provide explicit consent.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
When information is no longer needed, we will securely delete or anonymize it.
We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.
Depending on your location, you may have the following rights regarding your personal information:
Right to Access:
You may request a copy of the personal information we hold about you.
Right to Correction:
You may request that we correct inaccurate or incomplete information.
Right to Deletion:
You may request that we delete your personal information, subject to legal and contractual obligations.
Right to Opt-Out:
You may opt out of marketing emails by clicking “unsubscribe” in any email or by contacting us. You may opt out of SMS messages by replying “STOP” to any text message.
Right to Data Portability:
You may request a copy of your information in a structured, commonly used format.
Right to Object:
You may object to certain processing of your information, such as direct marketing.
Right to Restrict Processing:
You may request that we limit how we use your information.
To exercise any of these rights, contact us at info@nextlevelgamingfl.com. We will respond within thirty (30) days. We may require verification of your identity before processing your request.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To submit a CCPA request, email info@nextlevelgamingfl.com with “CCPA Request” in the subject line.
Our services are not directed to children under the age of thirteen (13). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, contact us immediately at info@nextlevelgamingfl.com.
If you opt in to receive SMS marketing messages, we will send you promotional texts about our services, special offers, and events. By opting in, you consent to receive recurring automated marketing messages. Message and data rates may apply. Message frequency varies.
To Opt-Out: Reply STOP to any text message to unsubscribe. You will receive a confirmation message.
For Help: Reply HELP to any text message or contact us at info@nextlevelgamingfl.com or (407) 602-8811.
Consent is not a condition of purchase. You may still book our services without opting in to SMS marketing.
For more information, see our SMS Terms and Conditions at https://nextlevelgamingfl.com/sms-terms.
If you provide your email address, we may send you promotional emails about our services, special offers, and events. You may opt out at any time by:
Please allow up to ten (10) business days for your opt-out request to be processed. You will continue to receive transactional emails related to your bookings (confirmations, reminders, receipts) even if you opt out of marketing emails.
12.1 Types of Cookies We Use
Essential Cookies:
Required for website functionality (e.g., shopping cart, login sessions). Cannot be disabled.
Analytics Cookies:
Help us understand how visitors use our website (e.g., Google Analytics). Used to improve website performance.
Marketing Cookies:
Used to deliver targeted advertising based on your interests and browsing behavior.
12.2 Managing Cookies
You may control or delete cookies through your browser settings. Visit your browser’s help section for instructions. Note that disabling cookies may limit website functionality.
12.3 Do Not Track
Our website does not currently respond to “Do Not Track” (DNT) signals from browsers.
Our website may contain links to third-party websites (e.g., social media platforms, payment processors). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from your jurisdiction. By using our services, you consent to the transfer of your information to the United States and other countries.
We reserve the right to modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to our website with a new “Last Updated” date. Your continued use of our services after any modification constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us:
Next Level Gaming Experience, LLC
Email: info@nextlevelgamingfl.com
Phone: (407) 602-8811
Website: https://nextlevelgamingfl.com
Address: Orlando, Florida
For CCPA requests, include “CCPA Request” in the subject line.
For data deletion requests, include “Data Deletion Request” in the subject line.
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY.